Rental fee is for 24 hours, you will receive your rentals from 8am-1pm the date of your event and rentals we will need to be returned next date from 8am-1pm. If you need delivery before of after this time it will be an extra charge. Please call us for more information.

No, but for your convinience we offer these services.

These are the additional charges for set up and take down service

Chair set up ($0.50) and take down ($0.50)
Chair cover ($0.50) and take down ($0.50)
Chair sash ($0.50) and take down ($0.50)
Table set up ($1.00) and take down ($1.00) 
Tablecloth or Overlay set up ($1.00) and take down ($1.00)

Please call us add the service. 
 

That depends only if there is dolly access to it. Pickup/Delivery rates are based on the drop off point that is immediately accessible to our truck, or there is dolly access via a driveway, garage, or gate. The drop off point distance that requires a dolly must be within 10 yards of where is accessible by truck.

Events rarely go off without a hitch or a broken glass or two. To help alleviate breakage cost, we offer a Damage Waiver that covers breakage and damage to equipment while in your possession. If you accept the Damage Waiver, we will add a NON-REFUNDABLE charge of 10% to your contract or IT WILL NOT BE ALIGIBLE TO CANCEL AFTER YOUR EVENT DATE.
If you decline the waiver, any breakage or Damage will be billed at current retail replacement cost to the credit card on file. The Damage waiver does not cover missing, stolen or lost items damaged through improper use, vandalism, or neglect.

Please note: The Damage Waiver is Not insurance. It is a waiver for potential damage charges, and does not constitute insurance in any way.

The Damage Waiver Covers
• Damage: Items that are damaged through normal use such as table scratches, dishware chips, glassware cracks, etc.
• Breakage: Items broken through normal use such as dropped glasses, a broken handle, broken hinges, etc
• Soiling (food and drink stains) cause by normal use of linens.
• Wear and Tear, chairs and tables getting dirty cause by normal use.
• Physical damage caused by acts of nature (hail, rain, wind-Excluding snow)

The Damage Waiver DOES NOT cover
• Any missing items
• Theft, vandalism, conversion, or other dishonest act towards rental items either by you, persons in your employ or a third party.
• Negligence such as items left out under sprinkles or in the rain, items improperly secured during transportation, items dragged across rough surfaces, etc
• Linens, Burn holes, wax, ink stains, tears and excessive soiling of linens beyond normal use.
• Tents: Any damage not cause by weather such as rips and tears from sharp implements, excessive tape, paint, or any other human caused damages.

Yes, Please make sure tables and chairs, equipment is stacked and free of WATER OR MUD at Pick Up or Extra charges will apply there will be an additional take down or cleaning fee charged to the credit card on file if items are not ready for pick up, or if items are wet ($1.00 per chair. $2.00 per table. $1.00 per tablecloth. 
 

Your satisfaction is of the utmost importance to us. The day you book your order the items are taken out of our inventory, reserved for you on your event date, and thus made unavailable to other potential customers. This ensures you will have all the items you need on the date you require them. Because of this, we do have certain policies regarding changes to your order.

In order to received a full refund, all cancelations or reductions in the number of items must be received by Anyela’s Party Rentals LLC no later than 30 days prior to the date of your event . Any reductions or cancellations for any reasons including WEATHER CONDITIONS WILL NOT BE REFUNDED if made within 30 days.

 WEATHER ALERT

*** Weather Alert *** Unfortunately we are unable to accommodate last minute cancellations due to weather. We reserve your items for you for your event and take the items out of our available inventory, so we are unable to rent the items to someone else.  Because of this we are unable to allow cancellations due to weather.  

• Delivery is figured by distance of destination, and number of items you need, delivery charges will be calculated by system once we have your information.

• Delivery and Pick up fee DO NOT include Set Up or Take down.

• Rates are based on CURBSIDE DELIVERY, it means to a point immediately accessible to our truck, OR trailer, usually your driveway, garage, etc that is around 10 feet walking distance. 

• For an additional fee it is possible to arrange for before- and after-hours deliveries, as well as time specific deliveries.

• Delivery times are set on the week of delivery.  DELIVERY TIMES are between 8am and 1pm the date of your event and PICK UP next date of your event between 8am-1pm

• All deliveries require the signature of a responsible party for equipment to be left. Please make sure you inspect your rentals and make sure it is complete, we won't be resposible for any missing or broken items after items have been received.

• If delivery beyond our truck tailgate or set-up and take down of items is required, please request a quote prior to your event.

• If you have a special delivery request, please contact us and we will do our best to accomodate your needs. Please remember due to the number of deliveries it will be subject to availbility. We will be unable to confirm availability until the date before your event when all the orders are finalized and in the system. 
  
  If you do require your items at a particular time, please consider a second day rental at 50% discount.

No, we will clean the linens for you but please make sure these are not damaged. Table linens are inspected prior to release to customer and we understand there will be natural wear and tear on rented items, however, the customer agrees that the items will be returned as they were received dry or not obvious damage such as  WAX, mildew, excessive stains, burns, tape or tears. Please remember that you will be charged the replacement cost of $36.00 of the linen. Return all linens dry and free of waste. Linens and hangers are to be placed in the labeled clear bag(s) we provided with the linens. Please if you will be serving food we recommend you to use dark color linens so it won’t be damage by food stains, etc.